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Terms of Service

Last updated: October 2, 2026  ·  Effective immediately

1. Acceptance

By creating an account or using ZeroLimitAI ("Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old (or the applicable age of digital consent in your country) to use the Service. By using it you represent that you meet this requirement.

3. Your account

  • You are responsible for keeping your credentials secure.
  • You must provide accurate registration information.
  • You must not share your account or allow others to use your plan limits on your behalf.
  • You must notify us immediately at hello@zerolimitai.com if you suspect unauthorised access.

4. Acceptable use

You must not use the Service to:

  • Generate or distribute illegal, harmful, or abusive content.
  • Attempt to reverse-engineer, scrape, or overload the platform.
  • Circumvent plan limits or rate limits through automation.
  • Violate any applicable law or regulation.
  • Infringe the intellectual property rights of third parties or of ZeroLimitAI.

We reserve the right to suspend or terminate accounts that violate these rules, without prior notice.

5. Plans, billing & refunds

Free trial: 3 days of access to the app with no payment required. The trial ends automatically; no charges are made at expiry.

Developer API, free week: every account can create an API key that works for 7 days from the first key it creates, with 25 calls per day, for evaluation. After that the key returns HTTP 402 until the account has a paid plan. Over a daily quota, on any plan, requests are refused with HTTP 429; there is never an automatic charge or overage. Accounts that created their first key before October 3, 2026 keep 50 calls per day until November 3, 2026.

Annual plan: a yearly subscription with the same features as Lifetime and 2,000 Developer API calls per day. It renews automatically each year until you cancel, which you can do at any time from your account settings; cancellation takes effect at the end of the year already paid.

Lifetime plans: A one-time payment grants access to the plan tier purchased for as long as ZeroLimitAI operates the Service as a commercially active product. "Lifetime" is subject to the following conditions:

  • The Service must remain commercially viable. In the event of a permanent service shutdown, lifetime access holders will receive at least 90 days notice by email.
  • Lifetime access does not entitle you to features introduced under a higher tier unless you have purchased the corresponding upgrade.
  • Abuse of the platform (including but not limited to API scraping, reselling access, or systematic limit circumvention) may result in termination without refund.
  • Fair use. Lifetime plans are licensed for your own use and that of your team. The chat, agents and the Telegram integration are not a backend for services offered to third parties. If you build a product that serves your own end users (for example a public chatbot or a Telegram bot with many users), it must run through the Developer API within the daily call limit of your plan, or under a separate written agreement beyond it. We may ask accounts whose usage pattern indicates a third-party service to move to the appropriate plan.

Legacy subscriptions: monthly subscriptions bought before the current plans renew automatically until cancelled; cancellation takes effect at the end of the current billing period.

Refunds: 30-day money-back guarantee. If you are not satisfied, a Lifetime purchase or the first year of an Annual plan is refunded in full on request within 30 days of payment, no questions asked. Renewals and legacy monthly periods already billed are non-refundable. To request a refund, email hello@zerolimitai.com.

6. AI-generated content

Responses generated by AI models are provided "as-is". ZeroLimitAI makes no representations about their accuracy, completeness, or fitness for any purpose. You are solely responsible for how you use AI-generated content.

You retain ownership of the content you submit ("Input"). You grant ZeroLimitAI a limited, non-exclusive, royalty-free licence to process your Inputs solely to provide the Service. We do not use your Inputs to train AI models.

AI-generated output ("Output") may not be original and similar outputs may be generated for other users. You are responsible for ensuring that your use of Output complies with applicable law, including intellectual property laws.

7. Service availability

We aim for high availability but do not guarantee uptime. The Service may be interrupted for maintenance, updates, or reasons outside our control (e.g., third-party model provider outages). We are not liable for losses arising from unavailability.

8. Limitation of liability

To the maximum extent permitted by law, ZeroLimitAI is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

9. Termination

You may delete your account at any time from Settings. We may suspend or terminate your account for violation of these Terms. Upon termination, your right to use the Service ceases immediately.

10. Changes to the Service and Terms

We may modify these Terms at any time. We will notify you by email at least 14 days before material changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

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